Select Clients
 

Portman Holdings

Westin Charlotte

BRIC

230 Peachtree

Union Tower West

Bric II

ADAC Atlanta

F and F Realty

DoubleTree Arlington Heights II

Crowne Plaza Chicago Metro

Crowne Plaza Lombard

DoubleTree Mundelien

Crown Plaza O'Hare

HJ by Windham Center City

InterContinental Hotel Group

38 Franchise Hotels

8 States

14 Regions

Reccomendations

Wayne Susser - TLR Management

    I have known Thomas for many years, and recently he substituted for me on a consulting job as a General Manager for a hotel outside of Philadelphia. In a matter of weeks, Thomas was able to turn this hotel around. Professional at all times, Thomas was able to trouble-shoot from the minute he arrived on property, assess the needs of the guests and team members, and immediately make improvements in every department.

    He increased the guest survey scores from the low 40s to the mid-80s, while restructuring their management team. In addition, he was able to grow top-line revenue and run a GOP flow-through of over 50%.

    Thomas can find a silver-lining in properties that have been compromised due to neglect or oversight. He is able to create cohesive teams of knowledgeable people who are customer-driven, loyal, and capable of meeting or surpassing brand standards. Any company would be lucky to reap the benefits of Thomas’s years of experience and depth of knowledge of the hotel industry. There are not many people out there who can efficiently and successfully improve scores, build cohesive teams, and grow the bottom line. Thomas is all of that and more.